Shipping policy

Our shipping policy is covered below. If you have further questions, please don't hesitate to chat to us online.

Carrier	We use NZ Couriers for all of our shipping.
Costs	We charge a low cost of $6.99 New Zealand wide
Amending Orders	Customers can cancel or amend orders up until we fulfil the item. Contact us either on +64211053552 or send us an email within the same business day as we aim to fulfil orders within 24 hours.
Time Frames	Auckland and North Island = 1-2 days after being shipped. Everywhere else in New Zealand = 3-7 days after being shipped.
Shipping Locations	Minim Razors have 1 location based Auckland where we ship out of. We ship only within New Zealand. We do not ship internationally.
Tracking	Customers can track their parcels when we have fulfilled the order and provided a tracking number through NZ Couriers. Customers are sent an email with the relevant tracking number and information that Minim Razors have fulfilled the order.
When There Is a Problem	If problems arise or you have a complaint about deliveries. Please contact us on +64211053552 or email us at minimrazor@gmail.com. Please include contact details, order number, and some context of the situation.
Returns	We are a small company and pride ourselves on delivering a great product and for happy customers to be satisfied. In the unlikely event you're unhappy with your Eco Razor for any reason, just let us know within 30 days of receiving it and we'll be happy to provide a full refund. You will need to pay for shipping to post the Eco-Razor back to us.
Delays	If there is any reason for shipping delays to our service, please note that because we aim to fulfil orders within 24 hours, it is most likely out of our hands and it's with NZ Couriers.